Windows XP SP2 Fix    

If you cannot open the link on the IM Online Registration page while using your web browser, there is a fix that you can do that will allow you to access the site.   The fix involves disabling an Internet Explorer option in the XP registry. If you are not authorized or not comfortable with making changes to the system registry, we recommend getting an IT person to apply this fix. It is also recommended that you back up your registry before making any changes to it.  To apply the fix:

On the Windows XP machine, go to Start->Run, type “regedit” and click OK.

In the left pane, navigate to:

• HKEY_LOCAL_MACHINE
• SOFTWARE
• Microsoft
• Internet Explorer
• Main
• Feature Control
• FEATURE_OBJECT_CACHING

With the key “FEATURE_OBJECT_CACHING” selected, in the right pane doublChange the “value data” from “1” to “0” (zero) and click OK.

• Close regedit.
• Close and restart any open IE browsers.e-click “iexplore.exe”.